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Home: Customer Service: Testimonials
Testimonials

We thought you might like to see what our customers have been saying. Thanks to everyone for taking the time to send your feedback.

Wow, I'm impressed! Thanks so much for your very prompt response....thanks for making the extra effort. I really appreciate it........

This is great! If more companies used their heads and had smart people like you to handle issues, the world would be a better place. Merry Christmas.

I just wanted to tell you that I am very impressed with your service. I ordered, received a personal message, you shipped the item out very quickly and I received it fast! Can't ask for better than that. Thank you!

You guys are amazing!! I ordered the horse blankets Monday and got them today (Wednesday)!!! Now that's service!! Happy Holidays!

Hey Guys...Just received most of my Christmas order and I am very happy with the quality of what I purchased...I will be shopping for my daughter again from your company... thanks so much.

Thank you very much....you've made one little girl very happy this Christmas!!

Thanks. You have great service as usual.

thank you - great service!!

I just wanted you guys to know that I think you are AWESOME!! I order ALOT over the internet and I am soooo happy with your service, your site, your responses... all of it. Thanks so much for making ordering my horsey stuff so easy. I recommend you to my friends all the time. Keep up the great work!!! A very, very happy customer!!

Thanks for your prompt reply- I guess I'm not the only person that works on the weekend! I especially appreciate the speedy reply b/c earlier this week a listed my pony on [another large classifieds website], but cancelled my ad after waiting 3 days for a reply from them, and for my ad to be posted. I told [them] that there were too many choices out there to put up with their slow customer service. You have proved my point beautifully- thank you.

I just wanted to let you know how friendly your customer service was/is. I emailed and in a few seconds had the answer to my question. I called immediately after my email and the lady on the phoneline was so friendly and helpful, she was also the one who answered my email and knew exactly who I was and what I wanted. I placed my order with you and you even shipped my blanket out the same day... now that is fast! I will be doing more business with you very soon. THANK YOU! Happy Horse Keeper!

Thank you for such prompt customer service. The jewelry is for me and gifts for my grand son and daughter. You have found a life long customer.

I received the necklace today and I love it! Thank you for your prompt service. I will definitely purchase from you again, and will refer my friends.

I have an ad for a pony. He has been sold to someone who contacted me after seeing the ad on Net Equestrian. Thank you very much! Please take the ad off.

Hi! Thanks so much for such fast service! I changed the captions of the photos. If it's not too much trouble, can you switch photo #2 (Mass. Finals) with photo #1 (Northeast Benefit), so photo #1 is the thumbnail (that's the jumping photo where the rider IS wearing a jacket). ? Thanks so much for your outstanding service. When we had an ad on your site in the spring, we got 10 times the responses from your site than from any other.

I Got the necklace today!!!!I love it, actually if my friend doesn't like it ,I will keep it ! Thanks for the great service. It's a rarity these days.

the drapes arrived this afternoon and they are beautiful!! Thanks so much for all your time and effort with this!

Thank you for all of your help with this! I really appreciate how quickly and easily everything was handled. I will definitely be shopping with NetEquestrian again. Thanks, again.

Thanks again for your personal attention to this order. I know this will be very special for the girls.

We received the embroidered saddle pad and it is terrific. My daughter and her horse will look great in the jumpers competitions.

I received the pad today and I really like it. I will be ordering more from you in the future. Fast service. Ill spread the work. Thanks you

YOU ARE SOOOOOOO FAST! Just got my order today in WORLD RECORD - SUPERSONIC - AMAZINGLY FAST TIME!!!! I will most definitely be back for the speedy service alone! Thank you!

Just wanted to say thanks for such good service. I received my boots on Thursday...wow!

Thank you sooooooo much. You have made one young rider very happy and one pony beautiful for traveling! Appreciate it........

I recieved the bridle today and I just wanted to thank you for getting the bridle to me so quickly! The bridle is soo nice, im very happy!

Thank you for taking the time to follow up. The order was delivered, and everything is as nice as I had hoped. Thank you,

Thank you for your quick reply! I will be ordering in the near future :) Have a good day!

Thank you! My horse also thanks you.

I just wanted to let you know this order arrived safely. All the products look wonderful & I appreciate your good service very much.

I just wanted to thank you for this nice 'horseshoe and nail' ring! How efficient and packaged so well! Keep up the good work, I will defiantly be back!! Happy Holidays to You all!

I just received my horse head ring and Southwestern Design pendant and I love them! Thanks for having such unique horse jewelry.

Just wanted to let you know that I have received all of my order and am pleased with your service. When my order was first shipped last week, it was incomplete. I immediately phoned you and a cheerful and courteous lady said she would see that the rest of the items were shipped right away. Indeed, she was true to her word and the items arrived yesterday. I have already given some as gifts, delighting my friends. I would definitely order from you again and recommend you to others. Thanks again for "getting it right" and for promptly correcting an error with a good attitude. That can be rare at this time of year! Happy Holidays!

We just received our order. I wanted to thank you for the extra touches (horse tissue paper and the gift card) - you made a very nice product even nicer. We will certainly return to your website in the future and I am sure we will be placing more orders.

Thank you so much for the FAST shipping on my order and the ADORABLE horse wrapping paper with the blue bow and cute card. My daughter will be so excited when she see's it!!! And, to top it off, blue is her favorite color!! Thanks again and Happy Holidays!

Hi, I'm the mom who called you from California yesterday about a big blanket for our big baby. You were so wonderful! Thank you so much for your kind attention.

Many thanks for my order which arrived very swiftly today. It was wrapped beautifully and my two pony mad little girls will be thrilled with the items(though some fighting over the lovely giftcard is ensuing!). I hope to have the pleasure of shopping with you again soon.

I received the custom saddle cover- I love it! It is a real quality item-which was hard to find in a saddle cover and the color and monogram look great!! Thanks-just wanted to let you know

I just wanted to let you know that our barn was a huge success at the show in Saugerties NY. YOu should be hearing from Dressage friends of mine as they just loved the drapes and I gave them all your name with raving reviews about your terrific service! Thanks again!! You were well noticed, as were we, and I will be adding on to our collection next spring!

Monday delivery should be fine--you all are so prompt! Very impressive! ;-)

I live on the the West Coast of Canada, and a very happy eleven year old is awaiting our pony's arrival in Ohio some time next week. I have marked her as sold for now, but will remove her from the site in a little while... just want others to know that selling via internet does work - even if it takes time. I'm just happy that this talented pony has a new kid who is a great match! Thanks again for providing this service,

I cannot believe the quick delivery of my shipment. I placed an order on Wed., and received it on Saturday. IMPRESSIVE! Keep up the good work.

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